What it does? Many organizations struggle to control IT service delivery as a result of business changes such as consolidation and rapid growth. CoreFirst 3.0 harnesses the power of real business transactions with its unique Business Transaction Management (BTM) technology. CoreFirst assures that business transactions flow smoothly within IT applications and infrastructure without bottlenecks or outages for improved end-user experience and reduced cost. Its Active Context Tracking(ACT) technology delivers end-to-end visibility of all business transactions across all tiers all the time by continuously discovering the links between IT components and business services. CoreFirst also prioritizes IT transactions and processes based on business needs for true IT optimization.
What makes it Innovative? CoreFirst is the first/only product to: Deliver end-to-end visibility (business context performance availability SLA compliance flow topology resource consumption etc.) of all transactions across all execution tiers within the IT environment all the time. Monitor tens of millions of transactions/day and reveal how changes in IT impact the business and how changes in business practice impact service quality. Prioritize transactions and management processes based on business context.
Transactions are composed of multiple work units that are executed on multiple application tiers such as web, application and database servers. A fundamental challenge to understanding transaction activity is that these work units operate in isolation from one another and usually lack any business transaction context (e.g., data access at the database level and EJBs on application servers). CoreFirst uses patent-pending Active Context Tracking (ACT) technology to associate work units with the logical business transaction instances to which they belong, all in real time.
Targeted Users: Global 500 organizations with complex IT infrastructures
Satisfied Customers: Blue Cross and Blue Shield of Minnesota and TransUnion Interactive among others.
Company: OpTier
130 W. 42nd StreetNew York NY 10036
