Launched: AlarmPoint Version 4.0 Released July 2008 (New version)
What it does? AlarmPoints Alert Management platform transforms events from monitoring planning and help desk applications into role-specific information intelligently delivered to the right person eliminating alert overload and reducing operational costs. AlarmPoint Enterprise features certified out-of-the-box integrations with leading applications including BMC HP IBM and CA. This platform enables organizations to accelerate Incident Problem and Change Management as well as Disaster Recovery processes using information delivery enabling remote action from any mobile device allowing for 2-way interaction with the host application allowing IT personnel and business managers to efficiently deal with exceptions before they impact the business.
What makes it Innovative? Though many companies focus on a portion of what AlarmPoint can deliver, the vendor claims being the only company to offer automated On Demand and On Premise Alert Management Two-way mobility disaster recovery and business continuity planning as well as out-of-the-box integrations to the leading IT service management and service support applications.
With thousands of business impacting alerts and critical events being sent out each day businesses are in dire need of what Gartner calls the missing link in the transformation of IT Service Management: an effective Alert Management solution. AlarmPoint Systems has been partnering closely with Gartner to explain the importance of Alert Management solutions to target and streamline critical alerts to the exact person that can resolve the issue reducing costs and improving operational efficiency. In addition AlarmPoints certified integrations to IT service and support applications help accelerate Incident Management and Change Management processes and also providing mobile resolution which explains why AlarmPoint has been selected as the exclusive Alert Management vendor for HP IBM and BMC.
Targeted Users: Corporations, SMB, higher education, law enforcement, financial institutions
Satisfied Customers: Yes, the vendor claims satisfied customers including Denver International Airport, UBS, Telstra, Conoco, Phillips, Fidelity Investments and Barclays Global Investors. In addition 7 of 10 largest Global 2000 Enterprises 6 of 10 largest Global Banks and 7 of 10 largest UK Companies are utilizing AlarmPoint's Alert Management solutions.
Company: AlarmPoint Systems
4457 Willow Road Suite 200 Pleasanton CA 94550
